BBYKUTE SHIPPING GUARANTEE
QUICK Q&A
Track with Confidence: Your Order Journey Simplified
Why is my tracking information not updating?
Stress-Free! Tracking information may not update immediately after shipping. It's normal for there to be a lag between updates, especially during transit between different locations and customs clearance. Rest assured, your order is still on its way.
What should I do if my tracking is stuck or hasn't updated in a while?
Don't worry! Sometimes tracking updates can experience delays. All orders qualify for BBYKUTE shipping insurance, rest assured we'll take care of any issues. If you're concerned, feel free to reach out to our customer support team for assistance.
Why does the shipping time vary for different orders?
Shipping times can vary based on the shipping method you choose. Paid shipping options like FedEx ensure faster delivery, while Free Standard Shipping may take a bit longer. Custom-made orders also have a separate production timeline.
How do I ensure a faster delivery time?
Opt for our paid shipping options like FedEx for expedited and reliable delivery. These options are ideal if you're in a hurry to receive your order.
What happens if my parcel is lost or marked undelivered?
We've got you! All orders qualify for our BBYKUTE shipping insurance. If your parcel isn't marked as delivered within our processing + shipping times or is lost during transit, we will provide a FREE replacement. Your satisfaction is our priority.