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We’re confident that you'll find the answers you’re looking for from our FAQ help centre, concerning quality, payment, delivery, jewellery care, wholesale etc..

FAQ HELP CENTRE

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For a quicker response, please just contact us using one option from the options below, and only once. We reply by first come first basis and so sending multiple communications in multiple ways means yours goes to the back of the queue, which we definitely don't want!

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You can reach us at help@bbykute.com. We love to hear from you and we will try and get back to you as soon as possible, but please allow two days for our team to respond during busier periods.

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Just click the Chat icon at the bottom right of the website and one of our team will be there to help. If you don't see it, it means we're offline, but don't worry, you can still leave us a message using other options and we'll get back to you ASAP!

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